System Admin Insights

A community for the people who make HR technology work.

SAI brings together the people who manage HR technology every day. Get practical answers, compare notes, and learn from people who've dealt with the same problems.

  • Vendor independent
  • All platforms
  • Beyond product support
  • Free to join

Where our members work

  • AARP
  • ATCC
  • The Cheesecake Factory
  • ECG Management Consultants
  • Empirical Foods
  • FUJIFILM Holdings America
  • Garmin
  • Gentiva
  • Imagen Dental Partners
  • Intelligent Waves
  • Lettuce Entertain You Restaurants
  • Medical Solutions
  • NYU
  • OtterBox
  • Ozinga
  • Principal Financial Group
  • Rollins
  • SelectQuote
  • Tower Health
  • UCLA
  • Ulta Beauty
  • Viasat

Member voices

In their own words

What members have to say about SAI.

  • I’ve been a part of this community for years and I can’t recommend System Admin Insights enough!

    Incredible value from weekly consulting hours, to product deep dives, special guests with subject matter expertise, and timely feedback and responses from a community of people who “get it.”

    Also, I always appreciate the integrity of SAI employees and members.

    I never feel like I’m being sold or pushed, and I can count on thoughtful input and discussions.

    Jessica SmithSenior Manager, Talent Acquisition, CORT
  • I really enjoy the Friday SAI calls.

    Whether I’m asking questions or just listening in, I always walk away with something valuable.

    It’s consistently an informative and worthwhile way to wrap up the week.

    Amy WilliamsHRIS System Administrator 3, Garmin
  • SAI has become a robust partner in managing my iCIMS platform.

    We have our Friday calls where strategic topics are brought to the group by experts, and members can share info through Q&A.

    The discussion board provides additional opportunities for offline Q&A.

    And, beyond that, the SAI team offers small group meeting times throughout the week where I can workshop specific needs I have.

    The members are so supportive of each other and I value being part of this group.

    Michelle BraunschweigSenior Recruiting Coordinator, ECG Management Consultants
  • System Admin Insights is an invaluable resource for anyone looking to deepen their understanding of the iCIMS platform and its myriad configuration options.

    This community stands out for its vibrant network of admins who leverage the system in unique and innovative ways, offering a wealth of knowledge on various platform settings, configurations, integrations, and resources.

    One of the standout features is the ability to quickly find answers through prior troubleshooting posts, making it easier to resolve issues efficiently.

    Additionally, the platform fosters a strong sense of community, allowing you to build your network of iCIMS gurus and share insights.

    The weekly calls are a great place to start as well as the iCIMS office hours to leverage the expertise of the IRD team. Additionally, the ability to validate third-party vendors with insights from other customers adds tremendous value.

    Angela BiehlDirector Talent Acquisition, ATCC
  • The community is incredibly responsive and knowledgeable, and I can post questions or challenges and get multiple insights almost immediately.

    It’s not just about finding solutions; you also get additional perspectives that can help spark new ideas.

    It’s definitely worth the investment for anyone looking to improve their ATS processes and solve challenges more efficiently.

    One unexpected way this community has helped me is by teaching me things I didn’t know about the system.

    For example, it introduced me to conditional field logic, which has been a game-changer for process improvement and keeping our data clean.

    It’s not just about solving problems. It’s about discovering new features and techniques I hadn’t even considered.

    Beyond that, it’s comforting to know that I’m part of a very knowledgeable community where I can ask anything about the system for ideas and solutions.

    If you joined the community today, I’d recommend checking out the iCIMS discussion board first.

    The comments there are always packed with great feedback and details that can really help spark new ideas for you.

    I’d also highly recommend tuning into the Friday calls. Even if you don’t have a specific question, just logging in and listening to what other members are discussing can be incredibly valuable.

    The insights shared on those calls are always relevant and can help you get the most out of your ATS system!

    Alyssa OlenickSystem Administrator, Tower Health
  • I appreciate the “straight-to-the-point” technical demos and that they’re more technical and less sales fluff, especially since we’re all system admins and we view products from that point of view.

    So thank you for making an hour filled with great info.

    Cheryl CallawayTA Data Analyst & Operations Consultant, Principal Financial Group
  • Whether you are a novice or experienced iCIMS user, SAI is a fantastic resource group for iCIMS support and knowledge transfer.

    SAI membership has provided me with in-depth vision and critical thought processes to better assess and solve iCIMS system issues and share business practices to make recruiting more effective and efficient.

    Before joining SAI, my biggest challenge was getting timely and appropriate responses to my iCIMS questions from iCIMS.

    I was inspired to connect with SAI at an iCIMS client group meeting. Being part of SAI is a game changer.

    Their weekly group discussion, one-on-one coaching, and interaction through direct messaging with other iCIMS users in SAI chat have provided significant value to our Talent Acquisition department.

    Cordell RatnerSr. Human Resources Technology Manager, AARP
  • It’s more than a discussion board.

    It’s a hub of users and administrators of all levels who want to share information and ideas.

    The paid, opt-in premium tiers are worth every dollar.

    Between the weekly calls, helpful discussion boards, brainstorming with people across industries, and office hours, it’s the best value in town.

    Greg MendezSenior Talent Systems Analyst, New York University
  • I’ve been in a number of ‘group’ calls, where expert practitioners learn from one another. And most of them have the planning and structure of a hacky sack game.

    SAI’s call was completely different. No one got bored and people were able to connect with one-another directly.

    The flow of topics mixed professional development and personal growth, all with a host who guided rather than directed the conversation.

    This was easily one of the best group calls I’ve experienced.

    James EllisChief Brand Builder, Employer Brand Labs
  • In less than 30 days with SAI, I’ve gained knowledge, insight, and empowerment to utilize my iCIMS platform with greater confidence.

    My HR leadership noticed how much I mentioned SAI and how excited I was to share with them the support SAI provides regarding iCIMS.

    They noticed a more confident approach to iCIMS since interacting with SAI.

    It’s about the community at SAI, the ability to connect with someone live during the weekdays, when needed, and to jump on Friday calls, in addition to the iCIMS posts folks send in to share with the community.

    I’ve been an SAI Ambassador talking nonstop about SAI to my HR leadership and co-workers. 😊

    That was the deciding factor for my HR/VP to approve getting my membership paid so I could continue utilizing this great resource.

    Kathy NavaTalent Acquisition Partner, Blackhawk Network
  • This is the most productive meeting I’ve been in all day and it’s been back to back for me, so this is great.

    The SAI iCIMS community is my number one resource for success as an iCIMS Admin.

    Lauren KlinedinstSenior HRIS Analyst, Mission Veterinary Partners
  • SAI has provided a space to ask questions (some simple, some more complex) and to hear what others do to navigate similar situations, or simply to know that others grapple with similar challenges or pain points.

    It has helped me grow so much as I’ve taken on a de facto admin role on my team, and I really appreciate the community.

    I appreciate the non-judgmental crowd-sourced knowledge that we get to share with one another and learn from one another.

    It’s been an awesome place to hear answers to questions I’ve been asking, but also to expand my knowledge on questions I haven’t even thought about yet!

    Molly DonovanAcademic Careers Strategist, Tallahassee Memorial HealthCare
  • I appreciate the opportunity to chat with HRIT professionals about common goals, strategies, and solutions.

    Alex was a fantastic host, the format was thoughtful and productive.

    Peg MasiRecryuiter II, QuickChek

Why SAI

More than a product forum.

  1. People who understand your job.

    SAI is a community of peers who run these platforms in production. Real, operational answers grounded in practical experience.

  2. No vendor agenda.

    SAI is not owned, run or sponsored by any software vendor, and vendors are not admitted as members.

  3. A community for your career, not just your software.

    Compare notes across platforms in the product communities, learn in live sessions. Add 1:1 consulting and structured learning through the optional paid tier.

Product communities

Find your people, whatever platform you use.

Connect with other practitioners working on the same platforms you do.

Upcoming Events

Join the conversation.

Join live discussions, ask questions, and learn from other practitioners. See what's coming up in the community.

  • ICIMS-specific

    ICIMS Free Fridays

    For
    People who run ICIMS. Open to everyone, free
    When
    Weekly
    Format
    Live community call
  • Vendor-led

    Vendor Spotlights

    For
    SAI practitioners
    Format
    Moderated vendor-led sessions: a vendor shows a product in depth, kept separate from community discussion

Membership

Join for free. Get more help when you need it.

The community is free. If you'd like one-on-one support or training, that's available too.

Free membership

Core membership

$0Free core membership

  • Join the community and take part in the discussions
  • Every product community, including ICIMS, ADP, Greenhouse and the rest
  • Open live events, such as the weekly ICIMS Free Friday call
Join free (opens in a new tab)

Personalized support

1:1 consulting & courses

$600per quarter, or $2,000 per year

  • Everything in the free membership
  • 1:1 consulting
  • Course access
Contact Sales

Membership lives in Circle, the community platform.

You don't have to figure everything out yourself.

Whatever system you're working in, chances are someone here has been through it before. Come meet them.

Supported by Integral Recruiting Design.